How To Fix “Doordash Error Validating Basket” [ Update 2023]

When the Doordash application is unable to recognize the order, it triggers an Error Validating Basket issue. This obstacle prevents users from successfully completing their orders. The problem arises due to weak internet connectivity, an unoccupied shopping cart, an obsolete application, or overloaded cache storage. Occasionally, issues at the managerial level with tracking the user’s identification can also inhibit the order placement process.

Common Reasons For The Error

doordash error validating basket

Before diving into the solutions, it’s crucial to understand the underlying causes of the “Error Validating Basket.” Here are some common reasons:

  • Internet Connectivity Issues: Unstable or slow internet can cause the “Error Validating Basket” on Doordash.
  • Outdated Application: An old version of the Doordash app may not support new features, leading to errors.
  • Empty Cart: Trying to place an order with an empty cart will trigger the error.
  • Cache Memory Issues: Filled cache memory can interfere with the app’s functionality, causing the error.
  • Registration Issue: Problems with account registration or login can result in an error.
  • Trace ID Error: Issues at the executive end, like not being able to trace your ID, can also cause the error.

How To Fix Internet Connectivity Issues

doordash error validating basket
  • Check Internet Speed: Use a speed test app to gauge your current internet speed.
  • Router Placement: Ensure your router is close to your device for a stronger signal.
  • Restart Router: Sometimes, simply restarting your router can improve the connection.
  • Use Ethernet: For a more stable connection, consider using an Ethernet cable.
  • Contact ISP: If all else fails, contact your Internet Service Provider for assistance.

Updating The Outdated Application

doordash error validating basket
  • Go to Google Play Store: Navigate to ‘My Apps’ in the Play Store.
  • Update Doordash: Install available updates and restart the app.
  • Check for Bugs: Read the update notes to see if the new version fixes known issues.
  • Auto-Update: Enable auto-updates to keep the app current.
  • Reinstall: If issues persist, consider reinstalling the app.

Dealing With An Empty Cart

  • Add Items: Browse the menu and add desired items to your cart.
  • Proceed to Checkout: Confirm your order once the cart is filled.
  • Review Order: Double-check your order to avoid mistakes.
  • Use Coupons: Apply any available coupons or discounts.
  • Confirm Payment Method: Make sure your payment information is up-to-date.

Clearing Cache Memory

doordash error validating basket
  • Navigate to Settings: Go to ‘Apps’ in your phone settings.
  • Clear Cache: Select ‘Clear Cache’ and restart the app.
  • Clear Data: For persistent issues, try the ‘Clear Data’ option.
  • Check Storage: Ensure your device has sufficient storage space.
  • Update OS: Sometimes, updating your phone’s operating system can resolve app issues.

Resolving Registration Issues

doordash error validating basket
  • Log Out and Log In: Navigate to the menu to log out and then log back in.
  • Reset Password: Use the ‘Forgot Password’ option if needed.
  • Verify Email: Make sure your email is verified for account security.
  • Two-Factor Authentication: Enable this feature for added security.
  • Contact Support: If you can’t resolve the issue, contact Doordash customer support.


The “Error Validating Basket” on Doordash can be a nuisance, but it’s usually easy to fix. Whether it’s updating your app, clearing your cache, or simply adding items to your cart, following these steps should help you resolve the issue and get back to enjoying your meals.

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Shashank Jain

Shashank Jain, founder of good-name, a young and energetic entrepreneur has always been fond of technology. His liking for technology made him go for engineering in computers. During his studies, he learned & worked on different computer languages & OS including HBCD, Linux, etc. He also has a keen interest in ethical hacking.

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