Technological innovations in recent years have brought many changes in various industries, gambling included. The rapid uptake of technology by casinos has transformed the casino experience, and customers are always anticipating the next big thing. Thanks to technology, gamblers can enjoy the perks below:-
From their inception in the early ’90s, online casinos have been a groundbreaking innovation in the gambling industry. Many gamblers shifted from brick and motor casinos to online casinos, and the result is a booming online gambling industry. Some reasons that make playing in an online casino popular include:
- Convenience– You do not need to leave your house to place your bets, and you can access your game from any location, any time you want.
- A wide selection of games-There is no shortage of games in online casinos, and you can play as many games as your time and finances allow.
- Privacy– Online casinos have enhanced security through tools like encryption to protect their client details from hackers, and as long as you play in legit casinos, your information remains secure.
- Newbie Friendly-You can learn how to play at your own pace using demo games.
- Varieties of Payment Options– Online casinos provide flexible payment options to enhance their customer experience.
Live Dealer Games
Some customers have found a soft spot for live dealer games, for their ability to create an environment similar to the physical casinos. You can observe the dealer in action throughout the game, making it an authentic experience for gamblers. Live casinos also provide an avenue for socializing through the chat feature. Players can chat and get to know each other as they play.
Blend of Virtual Reality (VR) and Augmented Reality (AR)
Graphics make gambling memorable, and with the incorporation of both virtual and augmented reality, customers can have the time of their lives playing. Customers can enjoy VR games as long as they have a VR headset. Despite challenges with affordability, VR slots continue experiencing an uptake, and it is just a matter of time before more tech companies get into production to provide affordable VR headsets. Already, companies like Oculus Rift, HTC Vive, Valve Stream, and Sony PlayStation have made impressive developments to enhance player experience.
Predictive Analytics & Data Modeling
One of the most challenging aspects for businesses is having a reliable strategy to guide customer relations. Thanks to online gambling, casinos have better avenues to collect data from their customers and study their habits and preferences.
With the vast information at their disposal, casinos can predict customer trends and prepare for the future. This includes creating more games that suit their customer profiles for satisfying gambling experiences. As a result of customer-oriented operations, customers are happier, which is essential for customer growth and better revenues.
A few years ago, it was hard to imagine playing a casino game on your mobile handset. That is no longer the case, and mobile phones have risen to become the preferred gaming device for the convenience they bring. Now, attention has shifted to smartwatches, and the gambling world is all geared up for revolutionary development.
Although this industry is still in its early stages, there remains a huge potential for growth, and tech gurus are racing against time to make this possible. Smartwatch gambling apps are predicted to take the gambling world by storm in a few years.
Introduction of Blockchain and Cryptocurrency
As the world gears for a cashless economy, technology continues to provide an assortment of payment options. Cryptocurrency and bitcoin payments are on the rise, and some casinos have introduced them as an additional payment option in their transactions.
Gamblers can now place bets on casino games using bitcoin. Their popularity is attributed to their anonymity aspect, and some casinos have opted to adopt bitcoin fully. Also, these casinos attract zero transaction fees and require minimum player details. Some popular bitcoin casinos include Bitzino and SatoshiDice. Poker remains the most popular game in bitcoin casinos.
Facial Recognition Systems
Security is a major concern for stakeholders in the gambling industry, and casinos are determined to deter casino crime. With a facial recognition system in place, casinos can capture the faces of anyone who enters or leaves the casino.
They can also capture vehicle registration details and any suspicious behavior and take action. Like other premises with high human traffic, casinos are possible targets for terrorist attacks and robbery. Also, casinos can benefit from real-time alerts when cheaters or banned players approach their premises. If customers feel secure, they will visit more often, and the casino’s revenues can keep growing.
RFID for Chip Security
Casino chip theft is a nuisance that casinos have to deal with regularly. While you can keep your chips to redeem later, it is illegal to take chips from other gamblers or from the house. Casinos nowadays use radio frequency identification (RFID) to identify stolen chips.
With the RFID chips in place, casino chips are easy to track, and sooner or later, you will be arrested for chip theft. Besides, the casino can easily deactivate the chips once stolen, making it impossible to cash in. RFID chips have greatly reduced this theft and made it easier for casinos to operate.
In just a few years, technology has greatly impacted the casino industry, and there is no telling what the future holds. However, technology is here to stay, and we can only expect things to get better as more transformation takes place.